Study App

Adverse events

• How do we deal with suspected side effects (also known as adverse events) from the study treatment?

Customer service

• I have a question, problem or feedback about florio STUDY, who should I contact?

Data

• Where does Florio store my data?
• Who has access to my data at Florio?
• How is the data protected?
• How long will my data be stored?
• Can I download my data?
• How does my study doctor see my data? / What do they see?

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General

• What is florio STUDY?

Medical

• Which activities can I perform to stay safe?

Surveys

• I have dismissed a survey by mistake, what can I do?
• What happens if I close a survey before sending it?

Using the app

• How do I log injections?
• How do I delete an injection I have already logged?
• How do I log bleeds?
• How do I resume back to prophylaxis treatment after a bleed?
• How often should I use the activity tracker?
• Can I keep track of my sports and physical activity without a wearable?

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Wearables and mobile phones

• What happens if I lose/replace my phone, or forget my password?
• What is Thryve?