General
- What is pharmacokinetics (PK)?
- Where can I find the instructions for use?
- What is the factor level?
- How is my estimated plasma factor level calculated in florio HAEMO?
- How is the adherence score calculated?
- Can I download my data?
Using the app
- What are Achievements?
- How can I find my predicted plasma factor level?
- How can I set injection reminders?
- What if my healthcare team changed my treatment plan?
- What does the Trends screen show?
- How can I connect florio HAEMO to my fitness tracker?
Record data
- How do I log my prophylaxis ?
- How do I log bleeds?
- How do I end a bleed?
- How do I report pain?
- How do I log physical activities?
- How do I add stock?
Caregiver & Kids app
- What if the person in my care reaches the age of majority?
- How can I connect florio HAEMO to florio HAEMO Kids?
- I'm trying to connect florio HAEMO Kids, where can I find the QR code?
- How can I add a new caregiver profile?
- I am managing more than one person in my care with haemophilia. How can I handle this with the florio HAEMO Caregiver Mode?
- Can more than one caregiver access the florio HAEMO account of a person in their care?
Troubleshooting
- Why couldn`t I upload all my past activity data?
- Why haven`t I received a medication reminder?
- Why can`t I log events (like injections) which happened in the past?
- I have a question, problem or feedback about florio HAEMO, who should I contact?
- I can`t log injections, pain or other events. What can I do?
- Why can’t I see my current estimated factor level?