Dashboard FAQs

Adverse events

• How do we deal with adverse event reporting?

Benefits

• What are the benefits to use florio HAEMO?

Clinical studies

• Can I publish data from florio HAEMO?
• Can I use florio HAEMO for a clinical study?

Contraindications

• Who should NOT use florio HAEMO (i.e. contraindications)?

Customer service

• I or one of my patients has a question, problem or feedback about Florio, who should I/they contact?

Dashboard

• Who can log into the dashboard?
• Will I be able to login to the dashboard remotely?
• Is it possible to display the names of my patients on the dashboard instead of patient IDs or MPPK IDs?
• What are the system requirements to use the florio HAEMO dashboard?

Data

• How will Florio use my patients' data?
• Can I export my patient's data?
• Who will have access to my patients' or my hospital data?
• Where is my patients' data stored?
• How do I delete my patients' data?
• Does florio HAEMO report data to other platforms (for example national registries)?

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General

• Why was florio HAEMO developed?

Medical

• How can I change the dose or injection schedule of my patient’s treatment plan?
• How do I change the drug of my patient’s treatment plan?
• Can I edit a patient’s temporary treatment plan?
• Is florio HAEMO available for other bleeding disorders?
• Is florio HAEMO available for all products?

Printable Reports

• What is the source of the data in the printable report?
• Can I generate the report in my patient’s preferred language?
• Can I select what to include in the report?
• How can I print my patient’s data?

Surveys

• Which questionnaires can currently be sent to patients via florio HAEMO?
• Why can’t I send the EQ5D-5L to my patients?
• Where can I find more information about the EQ5D-5L?
• Which of my patients receive the EQ5D-5L survey?
• Where can I see the responses to the survey?
• Can I send a survey or see survey responses from more than one patient at a time?

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Technical

• How is the adherence score calculated?
• Can I use florio HAEMO without McMaster PopPK?
• Can florio HAEMO be used without PK?
• Can I use florio HAEMO with another source for the PK data than MPPK?

Wearables and mobile phones

• Do I have to have a smartwatch to use florio HAEMO?
• Does florio HAEMO work on all smartphones and smartwatches?